To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and select
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There is a new feature in Dynamics 365 Customer Service that will aid the creation of knowledge articles, agents can now use copilot to generate a suggested knowledge article based
Regards,Saurav Dhyani https://bit.ly/SubscribeSauravYouTube Continue Reading Saurav Dhyani’s Article on their blog Platform Testfield Issues Resolved with #msdyn365bc 24! whatsnew, #BC24, #testfield, #platform Blog Syndicated with Saurav Dhyani’s Permission
We were getting below Timeout error while trying to save our Power Automate flow. Request to XRM API failed with server error: ‘Message: Timeout occurred when calling the XRM api’
Custom API is a great feature added to Dataverse. It gives you many flexibilities and can create complex JSON requests or response messages. In order to learn how you can
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