Dynamics 365 Customer Engagement
SLA – Recalculate on reactivation of cases
I have blogged a few times about capabilities around service level agreements (SLAs) within Dynamics 365 Customer Service! This time I plan to cover…
Tag: Recalculate
Dynamics 365 Customer Engagement
Recalculate a rollup field in Unified Interface
This video is a quick tip on how to recalculate a roll up field in the new Unified Interface Hope… Continue Reading Prashant Shukla’s…