Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Call Quality Surveys
We have a new feature in Omnichannel for Customer Service, the ability to collect feedback from agents on call quality. In this post I…
Tag: Quality
Dynamics 365 Business Central
Quality Control in Inventory and Manufacturing Using Dynamics 365 Business Central
Managing Quality Control in Dynamics 365 Business Central Dynamics 365 Business Central has been the go-to solution for many businesses for its robust features,…
Dynamics 365 Business Central
7 Tips to Help You Evaluate Data Quality Tools
Due to the sheer volume of indefinite data organizations produce on a consistent basis, having data quality tools is integral for companies. Evaluating a…
Podcasts
The Importance of Quality DATA with Mike Dickerson and Umberto Milletti
Full show notes available here https://www.nz365guy.com/294 Continue Reading Mark Smith nz365guy’s Article on their blog https://www.nz365guy.com/the-importance-of-quality-data-with-mike-dickerson-and-umberto-milletti/ Blog Syndicated with Mark Smith nz365guy’s Permission
Podcasts
Episode 90: An MVP Guide to CRM Data Quality
Dealing with data is one of the most challenging aspects of owning a CRM Solution. Whether you are using Dynamics 365 or Power Apps,…