Dynamics 365 Customer Engagement
Forms VS Forms Pro – What Is The Difference?
Microsoft Forms has been around since 2016. In walks Microsoft Forms Pro in 2019. Both have tons of functionality. Both can be used by…
Tag: Pro
Dynamics 365 Customer Engagement
Managing Survey Unsubscribes In Forms Pro
If you are responsible for communications sent to your customers by your organisation, making sure people’s communication preferences are adhered to is likely top…
Dynamics 365 Customer Engagement
Share your Forms Pro survey templates with the community
In Microsoft Forms Pro you can share your survey as a template by copying the generated URL and distribute it to other users. But…
Dynamics 365 Customer Engagement
Send Forms Pro Survey Invites Via CSV File
There are several ways to send out a Forms Pro Survey and request feedback. You can send invites to a Dynamics 365 Customer Engagement…
Dynamics 365 Customer Engagement
Negative Sentiment Analysis Using Forms Pro
In previous posts we’ve looked at adding the Net Promoter Score (NPS) question to a survey, and how to incorporate it in to your…