Dynamics 365 Customer Engagement
Predefined Placeholder Access In Customer Insights – Journeys
One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data…
Tag: predefined
Dynamics 365 Business Central
Predefined Packages – be more agile
During Direction North America I was speaking about how partners need to be agile these days. I truly believe that we need to adopt…
Dynamics 365 Customer Engagement
Adding & Using Dynamics Pre-defined Tokens In D365 Marketing
Personalisation of emails using dynamic text (pre-defined tokens) has been around in Dynamics 365 Marketing for some time. You can add in text that…
Dynamics 365 Customer Engagement
Dynamics 365 Customer Service macros – Create new case with predefined field values
Dynamics365 is adding more and more features to help automate repetitive tasks for users in Customer Support product space. One of the latest additions…