Dynamics 365 Real-time Marketing Custom Channel Photo by Franco Antonio Giovanella In the realm of Outbound Marketing (OBM), marketers have long relied on Custom Channels…
This blog post was co-authored by Sarah Guthrie a Senior Consultant at Protiviti Have you ever wondered how you can utilize security to restrict…
Copilot (preview) for Dynamics 365 Customer Service provides the following features – To enable it, navgiate to Customer Service Admin Center >> Agent Experience…
Microsoft recently announced a long awaited feature: support for Service Principals in Custom connectors which is currently in Public Preview. This empowers you to…
Introducción ¿Te gustaría crear un agente virtual personalizado que pueda responder a las consultas de tus clientes o usuarios de forma rápida y precisa?…
