Omnichannel for Customer Service – Adaptive Cards as Pre-Chat Survey
Within Omnichannel for Customer Service, on the chat channel we can configure a pre-conversation survey. This functionality works well but I’ve recently been experimenting…
Within Omnichannel for Customer Service, on the chat channel we can configure a pre-conversation survey. This functionality works well but I’ve recently been experimenting…
Are you new to Power Apps Cards? No worries, all of us are. The functionality is still new and updates are made constantly. In…
In this blog, we will combine three powerful platforms: Power Apps Cards, Power Automate, and Microsoft Teams. If you feel a bit lost, don´t…
[featured-index key=’classicpress’]In this series of articles, I am going to introduce each of the plugins I have developed for ClassicPress, a hard-fork of WordPress,…
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 1 series in which I am taking a…