In this video, we walk you through the process of editing your Sitemap in Microsoft Dynamics 365 Customer Engagement (CE) using Power Apps. Learn how to customize your navigation structure
Embracing AI with Microsoft Copilot
Understanding the 4 Levels of AI Transformation So, you’ve heard all the noise about Microsoft Copilot, and you’re wondering what the fuss is. Is it just Clippy on steroids? Or
The Truth About Microsoft Security and Copilot Readiness with Åsne Holtklimpen [MVP/MCT]
AI adoption is accelerating across every industry, but many organizations are still asking the same critical question: Are we truly ready for Microsoft Copilot? In this episode of the m365.fm
Building AI Assistants with Microsof…
Imagine being in a race against time, where the finish line is a fully operational AI assistant that you built yourself in just 24 hours. This was the exhilarating challenge
I Used Microsoft Copilot for Fabric and Saved Hours—Here’s How
From Code Cruncher to Creative Thinker: How Microsoft Copilot in Fabric Rewired My Data Engineering JourneyEver spent what felt like an entire summer afternoon just transforming a CSV file? I
Copilot Studio's Actions as a Game-Changer
Imagine a tool so powerful it doesn’t just help you work—it actually transforms how you work. Picture this: you describe what you want, and it magically builds an AI agent
How about a session from Scottish Summit?
- 1
Scottish Summit 2024 Keynote
- 2
Scottish Summit 2024 Closing Keynote
- 3
Scottish Summit 2022 Keynote
- 4
Scottish Summit 2022 Closing Keynote
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In this #short video learn how to use the INDIRECT function in excel to create flexible and dynamic formulas. This powerful function allows you to reference cells indirectly, making your
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In this video, we show you how to streamline your experience with Focused View in Microsoft Dynamics 365 Customer Engagement (CE). Learn how to navigate the Focused View, select views
Whilst using Microsoft’s Dynamics 365 Contact Center (and other Dynamics apps) we use Unified Routing to route conversations to agents. When the selected queue is “busy” overflow logic can be
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