One of the cool things we can do with triggers is generate custom invitation links for a Customer Voice survey and put someone in a Journey to send them an
One of the cool things we can do with triggers is generate custom invitation links for a Customer Voice survey and put someone in a Journey to send them an
Improving Onboarding This post provides a quick example of how to customise the welcome banner, which is shown as part of the onboarding checklists, and headlines shown on the Role
Recently we copied our UAT environment to one of the testing environments. After copying, we saw that all the cloud flows were in Off / Disabled state. This was because
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Explore the power of Copilot Agent in this in-depth demo, showcasing how AI enhances customer interactions within Dynamics 365 CE. Watch as we walk through key capabilities, including small talk,