What if your contact center could recognize a frustrated customer before they even said a word? That’s not science fiction—it’s sentiment analytics at work inside Dynamics 365 Contact Center. Before
Embracing AI with Microsoft Copilot
Understanding the 4 Levels of AI Transformation So, you’ve heard all the noise about Microsoft Copilot, and you’re wondering what the fuss is. Is it just Clippy on steroids? Or
AI Chatbots for Enterprise: Use Cases and Best Practices
You face hidden data risk every time you use Microsoft 365 Copilot. Many organizations overlook these risks because Copilot gives broad access to information across your Microsoft environment. Security becomes
Why Companies Fail to Use AI Effectively: Adoption Challenges
You might expect microsoft copilot or microsoft 365 copilot to boost productivity overnight, but many organizations face adoption gaps because the real challenge lies in your strategy, not the tool.
Steps to Microsoft 365 Copilot Extensibility with Gautam Sheth [MVP]
In this episode of the M365 Show, host Mirko Peters sits down with Gautam Sheth, a five-time Microsoft MVP, Microsoft 365 developer, open-source contributor, and one of the key maintainers
AI Meets Security: A Conversation with Danilo Nogueira [Microsoft]
Artificial Intelligence is transforming the enterprise world faster than most organizations can adapt. Every company wants AI. Every executive wants Copilot. Every IT department is under pressure to modernize. But
AI Makes Breaches Faster: 30-Minute Data Theft - YouTube
AI Makes Breaches Faster: 30-Minute Data Theft Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI is accelerating both productivity and cyber
How about a session from Scottish Summit?
- 1
Scottish Summit 2024 Keynote
- 2
Scottish Summit 2024 Closing Keynote
- 3
Scottish Summit 2022 Keynote
- 4
Scottish Summit 2022 Closing Keynote
Latest Articles
Artificial Intelligence is moving faster than almost any technology wave we have seen before. Every week brings new models, new copilots, new frameworks, new AI agents, and endless promises about
GitHub yesterday was affected by a breach caused by a malicious actor that embedded a malware in a VS Code extension (Nx Console 18.95.0). An employee installed it, and approximately
Building a website should feel exciting, not overwhelming. That’s why we’re thrilled to announce the beta launch of the Easy Site Editor on WordPress.com, a brand new way to create
Building a website should feel exciting, not overwhelming. That’s why we’re thrilled to announce the beta launch of the Easy Site Editor on WordPress.com, a brand new way to create
Top Headlines
Support The Site
