Hello Everyone, Today i am going to share my thoughts on using IVR with Omnichannel for Customer Service in Copilot Studio. Let’s get started. To use Interactive Voice Response (IVR)
Hello Everyone, Today i am going to share my thoughts on using IVR with Omnichannel for Customer Service in Copilot Studio. Let’s get started. To use Interactive Voice Response (IVR)
AI coding agents are great at solving pure software issues. How about hardware debugging? The observation gap is the real killer there. Continue reading Claude vs. a €12 Bluetooth keyboard
Estimate Azure Costs from Terraform with Infracost Cloud costs are often an afterthought — until the bill arrives. In this video, I walk through how to use Infracost with Terraform
A quick post to share that YAMPI (my Dynamics 365 Business Central Administration MCP server) is updated to version 1.2.1. The new version adds the possibility (previously forgotten, sorry for
Unlock the biggest Azure Arc 2026 upgrade — the new Azure Arc Gateway. In this short demo, I show how flipping one setting (connection.type = “gateway”) can collapse 100+ firewall






