Latest Articles

Even Google Hasn’t Completely Ditched Microsoft Office For Google Apps Want a job at Google? You might want to brush up on your Microsoft Office skills. That’s because a whole

We have covered the four basic cylinders of CRM, Leads, Opportunities, Contacts and Accounts. These are the four basic cylinders of Sales. In a future post, we will explore some

Okay, so far we have gone through “high-level” overviews of Leads and Opportunities. This post will be a little shorter as we dive into Accounts and Contacts. I say a

In my last post, I discussed the concept of a Lead. The Lead was ultimately qualified (turned into) an Account, a Contact and an Opportunity. In this post I want

In my first post in this series I tried to show how spreadsheets and email clients really don’t cut it for meaningful client relationship management. I wrote about how some of