I recently had a requirement to be able to quickly resolve a case in Microsoft’s Unified Service Desk (USD), in the end the solution was really easy but not quite
I recently had a requirement to be able to quickly resolve a case in Microsoft’s Unified Service Desk (USD), in the end the solution was really easy but not quite
Quick Tips – a succinct post which handles a specific tip or topic; not requiring too much explanation or guidance. Continuing my trend of copying Dynamics 365 instances, I had
Tested on:Dynamics 365 Customer Engagement version 9.0.2PSA solution version 2.4.6.27Field Service solution version 7.5.3.36Unified Interface I recently tried the Field Service app after updating the V7 Field Service solution and
If you missed Ignite or just want more awesome rollercoaster action, there is still time to sign up for the Global MCT Summit at Phantasialand near Cologne in Germany from
Here are the resources I mentioned from the UK Community Call last month Learning Where to find training and learning New Stuff Where to find out about new features and