Microsoft’s WorkLab is building a compelling case for the AI-first organisation. But the research has a gap — and it lives squarely inside the HR function. Microsoft’s WorkLab has been
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This is a quick tip about the Agent Designer I wrote earlier about. The Agent Designer is part of the 27.4 monthly update. Existing sandboxes upgraded to v27.4 or higher
100:00:00,000 –> 00:00:03,660You spent 15 years clicking buttons so the organization wouldn’t break. 200:00:03,660 –> 00:00:08,300Access reviews, quarterly approvals, permission audits, life cycle policies, 300:00:08,300 –> 00:00:11,240you were the arbiter
GeoDataTek transforms Dynamics 365 CRM into an AI-powered customer support platform.It unifies omnichannel service, automates case management, and boosts agent productivity.The result is faster resolutions and higher customer satisfaction. The
100:00:00,000 –> 00:00:04,680Most organizations treat Microsoft 365 governance as a project phase, 200:00:04,680 –> 00:00:08,440or something they can finally address after the go-live chaos settles down in Q3. 300:00:08,440 –>
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