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How about a session from Scottish Summit?
- 1
Scottish Summit 2024 Keynote
- 2
Scottish Summit 2024 Closing Keynote
- 3
Scottish Summit 2022 Keynote
- 4
Scottish Summit 2022 Closing Keynote
Latest Articles
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the Customer Intent agent works, and how to
Enable Customer Intent for Custom Agents in Copilot Studio! In previous videos I explained what the Customer Intent Agent is, how it works, and how to configure it. In this
Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to send out emails to your prospects,
In this tutorial, I’ll show how you can leverage existing relationships — like Account to Order — and configure Field Mapping to streamline data entry in child records. 🔍
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