Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
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Show 36 – Part 1: Latest news including renaming of SharePoint domains, focus in Teams & smiling After a brief interlude last week, we are back with a quick fire
? Intellipaat Java Training: https://intellipaat.com/java-training/ In this Inheritance in Java video, you will learn what is Java Inheritance, accessibility, and method overriding. This is a must-watch series for everyone who
Show 36 – part 2: Essential tools and techniques in a multi-tenant world A few weeks ago, friend of the show (and co-host of the amazing Office 365 Distilled podcast)
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