D365 Customer Service Setting up search providers In this video I will be showing you how you can setup search providers in D365 Customer Service. Search providers allows agents to
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Remember that the Community is all about sharing knowledge, experience, and best practices with others. Early this year a wrote an article on how to send an email with an
Microsoft introduced a small but important change to AI Builder last week. Prior to this, a form processing model could only be trained to extract data from documents with the
Sometimes it’s those who don’t ask for help, who need it most #HoskWisdom The difference between someone in water waving and drowning is small, but the difference could lead to
AI Builder Form Processing Multi-layout Form Processing has been one of the most requested features and is now available in preview for you to test. This feature allows you to
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