In Microsoft Dataverse, calculated columns are a powerful way to derive values dynamically without the need for manual updates. However, one challenge is that plugins do not trigger directly on
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Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics
Hello everyone, Intro Today, I want to share my findings regarding the creation of an autonomous agent in Copilot Studio (CS). What I missed and spent too much time figuring
It's not a surprise that tech is changing, and this applies to all the big providers. While some changes are scary, most are indeed mandatory. So, let's jump into one
Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of cases, customer chats, and follow-ups. He
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