I’m using Microsoft’s Dynamics 365 Contact Center to route cases and I have multiple queues …. but what if I want one queue to have priority over another? This requirement
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This content is password protected. To view it please enter your password below: Password: The post Protected: Case study appeared first on All My Systems. Check Verity Payne’s original post
We can make use of the OptionSet Wrapper component to show color-coded options on the form for the choices or option set fields. Below we have added the Option Set
I’ve been working on the ISVLicenseGenerator open source tool for some years now, almost five. It all started when I ordered a code-signing certificate to sign ISV solutions, and I
To enable the new lead experience, navigate to App Settings >> Lead + opportunity management in the Sales Hub App. On enabling it, we get the option to specify whether
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