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The Microsoft Partner Research Panel is made up of a limited number of Microsoft partners who are invited and agree to participate in the research program. Forceworks will be sharing opinions about

“Software should work like electricity” This was the opinion of Brent Britton, a technology lawyer and Forceworks Advisory Board member. “I plug a lamp in and it works, I don’t

Cloud has become a four letter word. Frequently when we meet someone and mention “cloud” computing, I see their teeth grit. “I had a horrible experience with the cloud” they

Microsoft today announced that Microsoft Dynamics CRM will release its next service update in Q2 2012. This service update will let customers access the complete functionality of Microsoft Dynamics CRM

Customer Service (No…Really) A lot of companies talk about customer service. Obviously they realize it is an important component in a Client’s mind, particularly when it comes to IT services.