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Independent analysis by The Optera Group shows that banks that utilize Microsoft Dynamics CRM markedly enhance their marketing, operations, and risk management results. According to First Research, ―The profitability of

Customer Relationship Management is pointless with customers. Getting customers is the result of two efforts: Marketing, to generate interest, and Sales to close the deals. We have previously discussed how

Even Google Hasn’t Completely Ditched Microsoft Office For Google Apps Want a job at Google? You might want to brush up on your Microsoft Office skills. That’s because a whole

We have covered the four basic cylinders of CRM, Leads, Opportunities, Contacts and Accounts. These are the four basic cylinders of Sales. In a future post, we will explore some