With each new major version of its CRM product, Microsoft does a little refresh of its certification exams. These exams are important to validate by Microsoft but also to to the
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With the launch of Dynamics 365 at the end of 2016, Microsoft blurred the lines between its CRM and ERP offering. Classic Dynamics CRM modules became “Dynamics 365 for Sales”
Today I received a blog suggestion to explain why you might want to have a portal for your customer relationship management (CRM) system. I have written about Portal Options for Microsoft
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