Agent Scripts promote the use of being able to work through a set of questions or actions and Macro’s provide… Continue Reading admin’s Article on their blog No Title No
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As the world fights to bring the COVID-19 pandemic under control, another crisis looms. In late 2018, the UN Intergovernmental Panel on Climate Change (IPCC) warned that if we want to avoid
Macro’s in Omni Channel Engagement allow for specific levels of automation to take place whilst a user is talking to… Continue Reading admin’s Article on their blog No Title No
Often times, There could be an issue where your HTTP request isn’t hitting well. So, to overcome this, you might want your Flow to Retry after a certain duration and
Omni Channel Engagement promotes users to manage workloads and be served queries from multiple channels. An important feature is for… Continue Reading admin’s Article on their blog No Title No
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