Tested on Project Operations on Dataverse version 4.11.0.156 (June 2021 update) Schedule APIs were introduced to public preview in the spring of 2021 for Dynamics 365 Project Operations and Project
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Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
The ability to deliver software fast and by citizen developers is changing the software development world Photo by Porapak Apichodilok from Pexels Low code is eating the world, developers have a choice joining
Lead Assignment Rules In this video I will discuss the lead assignment rules that are now in preview! I will show you how to enable this functionality and explain how
A number of organisations within the sector are looking at (or have implemented) field services to help manage and schedule repairs. But what is field services, what functionality could the
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