Dyn365CE189- Page

Recently in one of the environments, the presence was not loading for the agents. To fix it, we had to update the Channel URL to point to the correct organization

  For data migration purposes I tried to copy files from one document library to another with the help of Power Automate’s copy file action for SharePoint. At some point

Here’s how you can browser the metadata of your Dynamics 365 CRM organization! Continue Reading priyeshwagh777’s Article on their blog Metadata Browser and Entity Metadata Browser in Dynamics 365 CRM

Make sure all the prerequisites are in place – https://learn.microsoft.com/en-us/dynamics365/customer-service/omnichannel-provision-license#prerequisites Login to Power Platform Admin Center >> Environments https://admin.powerplatform.microsoft.com/environments Select Resources >> Dynamics 365 apps Select Manage for Omnichannel for