Every now and then I get asked why someone should use managed solutions. We also had a discussion internally recently because some of our projects have problems with it. The
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Microsoft has always recommended managed solution(s), apart from the some of benefits that managed solutions offer over unmanaged, Microsoft is also adding features to the managed solution, making it easy
Images courtesy of Microsoft Designer I had originally planned to pounce on Charles on the Friday following Ingite, but then OpenAI blew up for a week. So, I held off
Dynamics 365 Real-time Marketing Custom Channel Photo by Franco Antonio Giovanella In the realm of Outbound Marketing (OBM), marketers have long relied on Custom Channels to establish diverse and engaging communication
D365 Customer Service: New Dialer Experience(preview) As part of 2023 release wave 2 Microsoft has made several improvements to the dialer in Dynamics 365 Customer Service. This dialer is available
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