Hello Everyone, Today I am going to share my thoughts on getting the actionable insights to improve copilot agent performance. Let’s get started. 1. Enhanced Analytics Dashboard: The Analytics page

Hello Everyone, Today I am going to share my thoughts on Copilot Studio’s new feature, the quality of responses that use generative AI. Let’s get started. Microsoft’s Copilot Studio introduced

Hello Everyone, Today i am going to share my thoughts on how to use your own model when generating responses in copilot studio. Let’s get’s started. In Copilot Studio, you

Hello Everyone, Today I am going to share my thoughts on getting deeper insights on email engagement with heatmap analytics in Dynamics 365 Customer Insights. Let’s get’s started. This enhancement

Hello Everyone, It’s been a while. I haven’t blogged. Today i am going to show how to resolve this error message while accessing Dynamics 365 Contact Centre There was an