In the past I’ve written about the History of Microsoft CRM from it’s first 10 years. I’ve also explored how the platform evolution up until Dynamics CRM 2013 had changed
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This time last year I wrote my Top 3 themes of 2017 article on what were the major events and directions from the year for the Dynamics 365 ecosystem. The
In my previous post I explored the current Dynamics 365 Customer Engagement solution update practices and used the Playbooks feature as an example. Here’s a quick overview of what the
We’re living in the “post-October” era where many of the new Dynamics 365 Customer Engagement features promised in the Oct ’18 Release are materializing into the live environments. Not all
Just like last year, I was fortunate to be able to escape the chilly Finnish autumn weather to sunny and warm Orlando this September, to attend the Microsoft Ignite 2018
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