D365 Relationship Assistant is part of the new Embedded intelligence suite of features. The assistant keeps an eye on your daily actions and communications, and generates a collection of action
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This is an overview of the ‘Voice of the Customer’ solution available in Microsoft Dynamics 365. Use Voice of the Customer in Dynamics 365 to quickly design, share, and analyse
The October’18 wave of business application releases from Microsoft provides you with significant capabilities to transform your business. These new services and capabilities become available starting in October 2018. We
Microsoft Dynamics 365 App for Outlook empowers the user to access Dynamics 365 information while using Outlook on the desktop or web. It is included in CRM Online 2016 Update
Get the detail overview on how to manage your customer service tasks in one place using Microsoft Dynamics 365. Dynamics 365 for Customer Service provides case management, knowledge management, social
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