Power Virtual Agents: Conversation Booster(preview)

Microsoft announced a new amazing preview feature for Power Virtual Agents yesterday, which you can try out today! If you are aware of how Power Virtual Agents (and most chatbots) work, then you know that usually, when a chatbot encounters a question or response that it doesn’t know how to answer, it can only ask the user to rephrase or connect to a human agent. But now, with the newRead…

Continue Reading Dian Taylor’s Article on their blog


Blog Syndicated with Dian Taylor’s Permission

Author: Dian Taylor

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