In this fast-paced world, customers expect to be able to interact with brands in ways that extend beyond traditional channels. Brands are constantly competing for the attention of customers who are deluged with messages daily. Text messages and messa…(read more)
Continue Reading Georgios Alexandros Balafoutis’s Article on their blog
Microsoft Dynamics Community
In this fast-paced world, customers expect to be able to interact with brands in ways that extend beyond traditional channels. Brands are constantly competing for the attention of customers who are deluged with messages daily. Text messages and messaging apps like WhatsApp, Viber, and Telegram represent an opportunity to engage your customers where they’re paying attention.
Blog Syndicated with Georgios Alexandros Balafoutis’s Permission
More About This Author

-
Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
Array
Dyn365CE2023.03.14Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights
Dyn365CE2023.02.27Microsoft is named a Leader in the 2022 Gartner®︎ Magic Quadrant™︎ for B2B Marketing Automation
Dyn365CE2023.02.23Extend and optimize your customer outreach with custom channels
Dyn365CE2023.02.03Level up customer journeys with advanced orchestration features in Dynamics 365 Marketing