Add functionality on opening of a knowledge article using the addOnResultOpened API


Introduction:

As we all know, Microsoft’s most recent release of the Client API References includes a slew of new features. Microsoft offers several Client APIs that allow developers to seamlessly interface with Dynamics 365 CRM.

In this blog we’ll look at one of the Client APIs that uses Knowledge Base Search Control and call specific function whenever any Knowledge Article is opened from the search result.

addOnResultOpened Client API Reference:

When we search any article in Knowledge Base Search Control using the Keywords based on our requirement, we get the list of knowledge articles that has been published and after selecting/opening any article from the search result, addOnResultOpened Client API will call some other function and perform the specified task which has been defined in that function.

The addOnResultOpened method accepts only one parameter of type Function, which will be added to the OnResultOpened Event of Knowledge Base Search Control.

OnResultOpened event…



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Inogic
Inogic is one of the leading Microsoft Dynamics 365 ISV since 10+ years. Its flagship product Maplytics™ is a market leading certified (CfMD) geo-analytical mapping app. Maplytics empowers Dynamics CRM users across industries with the power of geographical data visualization, route optimization and along the route search with turn-by-turn directions, appointment planner, locational search by radius and shapes with drill-down filters and color-coded pushpins, heat maps, shape layers & territory management.
 
Inogic is renowned for its high quality and low-cost offshore development services and productivity apps like InoLink: QuickBooks + Dynamics CRM, User Adoption Monitor, Attach2Dynamics, Alerts4Dynamics Click2Export, Click2Clone, Kanban Board, SharePoint Security Sync, Lead Automation & Distribution, Map My Relationships, Auto Tax Calculator, Subscription and Recurring Billing and Marketing4Dynamics.

Author: Inogic

Inogic is one of the leading Microsoft Dynamics 365 ISV since 10+ years. Its flagship product Maplytics™ is a market leading certified (CfMD) geo-analytical mapping app. Maplytics empowers Dynamics CRM users across industries with the power of geographical data visualization, route optimization and along the route search with turn-by-turn directions, appointment planner, locational search by radius and shapes with drill-down filters and color-coded pushpins, heat maps, shape layers & territory management.   Inogic is renowned for its high quality and low-cost offshore development services and productivity apps like InoLink: QuickBooks + Dynamics CRM, User Adoption Monitor, Attach2Dynamics, Alerts4Dynamics Click2Export, Click2Clone, Kanban Board, SharePoint Security Sync, Lead Automation & Distribution, Map My Relationships, Auto Tax Calculator, Subscription and Recurring Billing and Marketing4Dynamics.

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