If you found out that the quantity on your Sales Order has been shipped incorrectly, you can undo the shipment as long as the quantity has not been invoiced yet. You don’t need to undo the whole document, you can undo the quantity per line.
To undo the posted quantity:
1) Go to the Posted Sales Shipment and find the document.
2) Select the line that you want to undo.
3) On the lines,…
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Undo Shipment
If you found out that the quantity on your Sales Order has been shipped incorrectly, you can undo the shipment as long as the quantity has not been invoiced yet. You don’t need to undo the whole document, you can undo the quantity per line. To undo the posted quantity:1) Go to the Posted Sales…
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More About This Author
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Experienced NZ-based NAV Developer and Consultant with 10+ years of experience leading multiple IT projects, performing business analyst, developing, implementing, and upgrading Dynamics NAV and Business Central.
I have led multiple Dynamics NAV and Business Central projects for businesses in Asia, such as Japan, Singapore, and Indonesia, and currently in both Australia and New Zealand.
I am passionate to deliver solution that focuses on user-friendly interface while keeping high standard of compliance with the needs. I believe in adding value to people’s lives and try to leave people better than when I first met them.
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