Microsoft has released a new feature to see the highlights of the activities in the Table record’s Timeline using Generative AI.
Using this Agents, can efficiently absorb crucial information, enabling faster and more transparent interactions with customers. The highlights show relevant items in a clear and concise bulleted format, facilitating quick analysis and easy reference.
The timeline highlights feature is available within the apps like Dynamics 365 Customer Service, Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics Field Service and custom model-driven Power Apps, providing a unified experience across Dynamics 365.
Note: This feature is enabled by default.
In this article will show you to how this feature works and disable or enable this feature at the App level.
Follow the below steps for the same.
Step 1: Open Power Apps Maker Portal.
Step 2: Click on the Environment and Choose the required…
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