Implement This 22: Queues in Dynamics 365

On today’s episode (sponsored by Kingswaysoft) hosts Britta Rekstad and Matthew C. Anderson discuss queues and queue management in Dynamics 365 and model-driven PowerApps.

Discussed on the show

  • Core entities of Queue, Queue Item, Routing Rule, Routing Ruleset
  • Public vs. Private queues
  • Visibility to queues and queue items & security
  • Dynamics user teams and queues
  • Using queues with different…

Continue Reading Matthew C. Anderson and Britta Rekstad’s Article on their blog

CRM Audio: Implement This 22: Queues in Dynamics 365

On today’s episode (sponsored by Kingswaysoft) hosts Britta Rekstad and Matthew C. Anderson discuss queues and queue management in Dynamics 365 and model-driven PowerApps. Discussed on the show Core entities of Queue, Queue Item, Routing Rule, Routing Ruleset Public vs.

Blog Syndicated with Matthew C. Anderson and Britta Rekstad’s Permission

Author: CRMAudio

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