To configure the WhatsApp channel, we need to set up the account in the Customer Service Admin Center. Navigate to Customer Support >> Channels >> Messaging Accounts (Manage) Select the New Account option there Select WhatsApp as the channel Next, we need Account SID and Authentication token. To get this information we need to create … Continue reading “Configure WhatsApp channel –…
Continue Reading Nishant Rana’s Article on their blog
Configure WhatsApp channel – Omnichannel (Dynamics 365)
To configure the WhatsApp channel, we need to set up the account in the Customer Service Admin Center. Navigate to Customer Support >> Channels >> Messaging Accounts (Manage) Select the New Account option there Select WhatsApp as the channel Next, we need Account SID and Authentication token.
Blog Syndicated with Nishant Rana’s Permission
More About This Author
Array
Dyn365CE16 July 2024Set an app (Model-driven or Canvas App) as a startup app – Power Apps Mobile
Dyn365CE16 July 2024Mobile Offline Profile – Select columns to be downloaded (Dynamics 365 / Model-driven apps)
Dyn365CE10 July 2024Perform Age calculation using Formula Columns in Dataverse / Dynamics 365
Dyn365CE8 July 2024Using Homogenous Batch / Bulk operation messages for improved performance – Data Migration / Dataverse