Power Automate: Send a Case Closure Survey

I was helping a member of the Power Platform community
resolve an issue they were having, and I have been able to resolve the requirement
with the following solution.

The Requirement

When a case is resolved within Dynamics 365, a Forms Pro survey
should be sent to the customer to allow them to provide feedback. When the
response is received, the feedback should be logged against the…

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Power Automate: Send a Case Closure Survey – Dave Burrell

I was helping a member of the Power Platform community resolve an issue they were having, and I have been able to resolve the requirement with the following solution. The Requirement When a case is resolved within Dynamics 365, a Forms Pro survey should be sent to the customer to…

Blog Syndicated with Dave Burrell’s Permission

Author: Dave Burrell

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