Dynamics 365 Customer Voice has a fantastic feature that never existed in Forms Pro OR in Voice of the Customer, and that’s Satisfaction Metrics. You can use specific questions to add up to 10 metrics to a project, giving an organization the ability to track the levels of satisfaction in a variety of ways. Three types of metrics can be applied to different questions:
- NPS: A Net Promoter…
Continue Reading Megan V. Walker’s Article on their blog
Overview Of Satisfaction Metrics in D365 Customer Voice
NOTE: ALL INFORMATION IS ACCURATE AT DATE OF PUBLISHING *** DISCLOSURE: THIS POST MAY CONTAIN AFFILIATE LINKS. FULL DETAILS HERE Dynamics 365 Customer Voice has a fantastic feature that never existed in Forms Pro OR in Voice of the Customer, and that’s Satisfaction Metrics.
Blog Syndicated with Megan V. Walker’s Permission
More About This Author
Array
- Dyn365CE25 March 2024Access To Manage Consent From Lead And Contact Records
- Dyn365CE5 March 2024Resolving Error While Creating Target Entity Issue on Realtime Marketing Form Submissions
- Dyn365CE27 February 2024Using Google Tag Manager For Your Realtime Marketing Form Scripts
- Dyn365CE20 February 2024Internal Notification Emails For Event Forms In Realtime Marketing