Customer Service Workspace App – Dynamics 365 CE 2020 Wave 2 Release

Hi Everyone,

Today I was exploring new features that were released in 2020 Release Wave 2 and found a new App named as Customer Service Workspace has been released.

This seems to be a game changer for Service Agents which gives Multiple Tabs and Sessions on UCI App itself.

Make sure you enable 2020 Release Wave 2 of Dynamics 365 CE to get this App.

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Customer Service Workspace App – Dynamics 365 CE 2020 Wave 2 Release

Hi Everyone, Today I was exploring new features that were released in 2020 Release Wave 2 and found a new App named as Customer Service Workspace has been released. This seems to be a game changer for Service Agents which gives Multiple Tabs and Sessions on UCI App itself.

Blog Syndicated with Gopinath’s Permission

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Author: Gopi Nath

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