Power Virtual Agents are the no-code/low-code Chatbot offering within its Power Platform offering. An intuitive drag and drop interface helps to get started quickly with building your first interactive bot that can assist your users with common queries with the ability to handover to human agent when it is beyond the bot to respond to the questions asked.
The good thing about Power Virtual Agent is the ability to call Power Automate flows to execute any action that requires integration with Dataverse or Dynamics 365 CRM or any 3rd party system for that matter empowering the citizen dev to create a powerful bot to assist their customers.
In this blog we will have a look at integrating Power Virtual Agents with an external api and displaying the responses returned to the user.
You can now go ahead and create chatbots from the maker portal at https://make.powerapps.com. You can take help of Microsoft document to create your bots.
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Inogic is one of the leading Microsoft Dynamics 365 ISV since 10+ years. Its flagship product Maplytics™ is a market leading certified (CfMD) geo-analytical mapping app. Maplytics empowers Dynamics CRM users across industries with the power of geographical data visualization, route optimization and along the route search with turn-by-turn directions, appointment planner, locational search by radius and shapes with drill-down filters and color-coded pushpins, heat maps, shape layers & territory management.
Inogic is renowned for its high quality and low-cost offshore development services and productivity apps like InoLink: QuickBooks + Dynamics CRM, User Adoption Monitor, Attach2Dynamics, Alerts4Dynamics Click2Export, Click2Clone, Kanban Board, SharePoint Security Sync, Lead Automation & Distribution, Map My Relationships, Auto Tax Calculator, Subscription and Recurring Billing and Marketing4Dynamics.
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