The lost art of the Reference Panel
Jul30

The lost art of the Reference Panel

Ok, So back on the tools for a few weeks and I am getting to play with the platform with some real-world scenarios. Everyone knows I have OCD when it comes to form layout and lots of wa…(read more) Continue Reading TheMarkChristie’s Article on their blog The lost art of the Reference Panel Ok, So back on the tools for a few weeks and I am getting to play with the platform with some real-world scenarios....

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Dynamics 365 Marketing release wave 2 highlights – part 2
Jul16

Dynamics 365 Marketing release wave 2 highlights – part 2

Microsoft have announced the content of its 2020 release wave 2 for Dynamics 365 Marketing. This articles summaries some of the standout highlights from the many updates coming to Dynamics 365 Marketing. This is part 2 of 2 articles on the topic due to so many noteworthy highlights (access part 1 here). Social media Social channels are powerful tools to communicate with and influence prospects… Continue Reading Mark...

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Dynamics 365 Marketing release wave 2 highlights – part 1
Jul16

Dynamics 365 Marketing release wave 2 highlights – part 1

Microsoft have announced the content of its 2020 release wave 2 for Dynamics 365 Marketing. This articles summaries some of the standout highlights from the release. As there are so many noteworthy updates coming to Dynamics 365 Marketing this article forms the first of two – access the second article. Natural language With release wave 2, Dynamics 365 Marketing users will be able to use… Continue Reading Mark Christie’s...

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2020 Wave 2 Release – My Field Service Top 5
Jul08

2020 Wave 2 Release – My Field Service Top 5

Ok, yes i know there are actually 6…… But that's a testament to the team getting some amazing new features in the product for us!!  Work order completion surveys with Microsoft Forms Pro Wi…(read more) Continue Reading TheMarkChristie’s Article on their blog TheMarkChristie 2020 Wave 2 Field Service Top 5 Ok, yes i know there are actually 6…… But that’s a testament to the team...

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Field Service Mobile ….. The Offline Model Driven App
May01

Field Service Mobile ….. The Offline Model Driven App

Who doesn't want some new toys on the first of a month? Today Microsoft released the Field Service Mobile (2020) Model Driven App. This is a huge step forward and a couple of things to call out that w…(read more) Continue Reading TheMarkChristie’s Article on their blog Field Service Mobile ….. The Offline Model Driven App Who doesn’t want some new toys on the first of a month? Today Microsoft released the...

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Virtual Agent for Customer Service preview is released
Jun10

Virtual Agent for Customer Service preview is released

Last week Microsoft announced the release of the public preview of Dynamics 365 Virtual Agent for Customer Service. Virtual Agent for Customer Service is the latest Dynamics 365 AI based solution from Microsoft to enable organisations to easily transform their customer service through the power of artificial intelligence (AI). Virtual Agent for Customer Service is built on top of Microsoft’s… Continue Reading Mark...

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